Very clean install and left zero mess behind
Adan the representative from Focus arrived at the time promised. After explaining the cost of a water heater replacement, he proceeded to take care of the replacement. One hour later he was done, very clean install and left zero mess behind. Adan is a true professional and a great asset to the Focus team. Thank You, Adan, for getting me back in business.
- Jeff H.
Able to rework the plumbing and we are sewer smell free
Focus is the construction plumber for our development. We had an inconsistent sewer smell coming from the studivent under the master sink. We complained to the builder's customer service rep for almost a year with no solution. We felt that he prevented Focus from fully investigating. We think we were the first model with a different bathroom layout than prior builds. Finally, the owner stepped in and suggested a direct vent to the attic. Josh was able to rework the plumbing and we are sewer smell free. The drywall and paint team were excellent as well. Thank you Focus for solving a dangerous problem.
- Michele S.
Stayed to explain how to properly operate the equipment
Luis was on-time and professional. He didn’t just make the repair and head for the door...he stayed to explain how to properly operate the equipment and what to do if the problem reoccurs.
- Joyce K.
Highly Recommend!This morning, Luis from Focus Plumbing, came to our home for a service call because our hot water tank cracked. I cannot say enough positive things about the amount of integrity Luis and his company have. He was very knowledgeable, prompt, and truly cared about us. They helped us beyond belief! Not sure what we would have done without them! Do not hesitate to call them if you need a plumber!
Thank you Focus!!
- Robin G.
Installation was fast and Luis really took the time to explain care and maintenanceLuis is awesome! Needed to add a handheld showerhead to both baths. He recommended some amazing Kohler showerheads since the Moen we had did not offer a companion handheld. They came the next day, applied $65 charge during the initial visit to today. He would have installed the showerheads last week but we wanted chrome and those weren't in stock. Installation was fast and Luis really took the time to explain care and maintenance with water conditions as we are transplants from Chicago. Highly recommend!
- Jill M.
Very professional, very polite and extremely knowledgeable
Focus Plumbing once again showed how amazing they are. James was very professional, very polite and extremely knowledgeable. I highly recommend Focus Plumbing for all of your plumbing needs.
- Jamie N.
Honest, knowledgeable, dependable, and came in a timely manner
Glad I called Focus Plumbing. A pipe burst. They came over and fixed the pipe. They were honest, knowledgeable, dependable, and came in a timely manner. I will call them again if I have any plumbing issues.
- Patrick K.
Most professional and knowledgeable group of plumbers I've ever worked withThis team really went out of their way to provide top-notch service. I called their 24hr number and left a message regarding all of my toilets not flushing properly. Someone called me back at 7:00 am and had someone onsite by 9:00 am. They stayed on task for the entire day to include the manager coming onsite for support while the responding plumber left temporarily to install a water heater for another customer. He returned as soon as possible, but the manager was near finished with the task. They honored the quote I received at the beginning of the day even though the job took 3x as long as expected.
Most professional and knowledgeable group of plumbers I've ever worked with. I even signed up for their Diamond membership.
- Gabe H.
He came out right away and got it fixed for us
Josh at focus plumbing was great. We had a water leak from the pipe underground right next to our water meter in front of our house. He came out right away and got it fixed for us. Thanks so much for your efficiency.
- Jamie B.
Found and replaced a water pipe in the ground in record time and did one perfect job
Josh and his partner found and replaced a water pipe in the ground in record time and did one perfect job. They have my highest recommendation.
- Jack C.
I can rest at night because I know who my plumber isFocus Plumbing has always been there for my plumbing needs. Their service is prompt, clean, professional, and affordable. I can rest at night because I know who my plumber is. #dontsleepwithadrip
- Jen L.
Their response time was excellent
I have been very satisfied with Focus Plumbing's excellent customer service. They are very knowledgeable and professional, but take the time to explain what the problem is so you can make informed decisions whether to replace or repair. Their response time was excellent!
- Joyce F.
Always been extremely satisfiedJames replaced the toilet in our main bath and could not have been more professional and courteous. He arrived within the scheduled time and call 30 minutes before to let me know he was on the way. I walked in the bathroom after he left and everything was put back to its exact spot. We have used Focus Plumbing a few times and have always been extremely satisfied.
- Joan N.
Addressed all of our plumbing needs
Thank you! Your company is the best! I will recommend you whenever I can. A special thanks to James- his professional service was wonderful. He addressed all of our plumbing needs. He was prompt, tidy and so very helpful.
- Eren E.
Had me up and running in no time at all
Absolutely wonderful company. More than professional staff. Donald Adams is great. Had me up and running in no time at all. Wish they had 10 stars.
- Hyype D.
We had a water intrusion leak coming from our recessed kitchen ceiling light. Josh from Focus plumbing quickly identified the problem, which stemmed from our upstairs bathroom leaking water into the wall due to a broken O ring in the tub spout. He got the appropriate replacement parts, replaced the spout, and now the shower and bath work great AND without water falling from the kitchen ceiling. 5 stars!!
- Jerri-Beth S.
A great company and great plumbers to back it up
I just wanted to thank you for your professional plumbers, Lee and Josh, for their honesty and help! They more than went the 2nd mile and repaired the problem! You have a great company and great plumbers to back it up!
- Walter S.
Focus will be my first call
Josh came out today to fix an issue that another plumbing company tried three different times to fix. The other guy was never able to see what Josh did. Guess he didn't have the "focus" Josh did! I cannot thank you enough Josh and Focus!! I hope to never need the services of a plumber but if/when I do, Focus will be my first call.
- Andrew V.
Top-notch, PHCC trained and certified technicians
Best customer service in vegas! Focus Plumbing makes sure all customers are 100% happy and I really love that! Top-notch, PHCC trained and certified technicians. Trust me you want the best call focus!
- John K.
Very professional and did everything to make sure the job was done completelyToday was my first experience with Focus Plumbing. My tech was Chris Prince. Chris was very professional and did everything to make sure the job was done completely. No more leaks under my kitchen sink! Thank you so much, Chris. I will be calling again if I ever need a plumber and I'll be asking for Chris.
- Ilene L.
Worked diligently on the 35' deep clogged drain
I was very happy with my overall service with Focus Plumbing. The day I called regarding a clogged drain in my home Focus Plumbing scheduled a plumber to come out the same day. Chris Prince was the plumber that arrived and worked diligently on the 35' deep clogged drain. Chris was quick and professional. I will definitely call Focus Plumbing again for all my plumbing needs.
- Gina R.
Kept me informed of what he found and how he was going to fix it
Chris Prince from Focus Plumbing found my leak, fixed it, cleaned up after he finished. The time he was at my home he kept me informed of what he found, how he was going to fix it and made sure I was satisfied with what he was doing, I highly recommend him and Focus.
- Carol C.
Appreciate his work and highly recommend him for any plumbing work
Chris Prince arrived at my home early this morning, performed the preparation work for a sink reset quickly and professionally. Later in the afternoon, after the work had been completed on my sink, he returned to reset the under-sink plumbing. Again, professional and efficient work. Not only are Chris's professional skills and work ethic excellent but, also, he is friendly and articulate. I enjoyed his visit, appreciate his work and highly recommend him for any plumbing work.
- Daniel D.
Super professional, nice and courteous
Chris was terrific. Short story - new home, new construction, something completely clogging the master bath toilet. Wouldn't move. Chris was able to get the camera down there and figure out what was going on and get it out of there. Chris was super professional, nice and courteous. Would highly recommend.
- Jennifer S.
Great Service!!I am very pleased with my service Focus Plumbing provided. I was treated as if I was a loyal customer already and this was my first experience with them. I called and informed them of my issues, that I was from Pahrump and they had a team out to service me the next day.The group of guys who came out were very positive and patient with the circumstances at hand. My pipes from the kitchen sinks were clogged with grease over the years, unfortunately some pipes needed to be replaced, which led them underneath my home. Everything was fixed in a short time and my sinks are working better than they have in a very long time. I definitely recommend Focus Plumbing, and if needed I will use them again.
- Jessica Z.
Chris figured it out and fixed us right up
Chris was great! We have a new Lennar home, but a fixture was missing a part inside, how could anyone know? Water all over the kitchen counter whenever you use the sink! Well, Chris figured it out and fixed us right up! Great job! Thanks, Chris!
- Sundee P.
Went the extra mile and fixed a trim piece in our kitchen
Chris Prince stopped by today to fix a plumbing issue in our laundry room. He was very nice and professional and fixed our leak right away. Chris also went the extra mile and fixed a trim piece in our kitchen. I would highly recommend him.
- Armando S.
I will for sure be calling Chris and Focus to install my new water system
Chris Prince from Focus just left and did a great job fixing my tub and was super nice. He gave me some great information on maintenance for my home to keep things running well and last longer. I will for sure be calling Chris and Focus to install my new water system! Thanks, Chris!
- Adam I.
Willingness to go above and beyond the call of duty
Chris went above and beyond the call of duty getting my hot water to work. He not only came out after hours but also called several hours later to see if it was working correctly. I said no and he was willing to come out and look at it again. BUT suggested I try something, so I did and it worked! Thank you, Chris, for your willingness to go above and beyond the call of duty.
- Dana H.
Next service needed, make sure you use Focus
I have used Focus Plumbing for years, always great customer service and friendly formative, professional technicians! Next service needed, make sure you use Focus.
- Michael P.